Located in Downtown Seattle, Hotel Vintage is the perfect place if you’re looking for a stay that allows you to walk around and explore the town.
Just a few short blocks from Pike Place Market is Hotel Vintage, a Kimpton boutique hotel that offers design inspiration and darker tones that often fits the cloudy days in Seattle.
The hotel itself blends design elements of rustic and elegance from the lobby to the rooms, beautiful interior selections and spacious rooms. However, with most boutique hotels, it isn’t a huge property and therefore, I truly believe that excellent and high-quality service should be a #1 priority.
Adding a few more helping hands would’ve been great for our stay, as we waited over 10+ minutes for a valet attendant to show up and the same wait time for when we would return back to valet at the end of the day. The hotel didn’t seem too busy during our stay, however the way they responded to housekeeping requests stated otherwise. However, while the quality of service at the hotel needs work, our overall stay went well (for the most part).
The pro’s of Hotel Vintage are simple, they’re located in a prime location downtown where you can walk to a good amount of places including Pike Place Market and the library is right across the street. The bed was comfortable and the room was quite spacious, with a living room area and roomy closet. Overall the decor was in line with the lobby and hotel, simple but pretty.
A room that invites you to unwind with some wine. You can bet that I took plenty of naps on this comfy velvet couch.
The bathroom, on the other hand, was quite small for the size of the room. However, I’m sure that’s the last thing anyone really cares about right?
While the hotel is beautiful and we liked the design, location, and overall ambience, there is one thing I cannot get over and it was the service we received during check-out. Service is what really makes me want to rebook a hotel, and unfortunately on our way out, the staff changed my mind about recommending it to future guests.
As we were checking out, we called down to the front desk to request assistance with our bags. We waited for about 15 minutes before I went down to the lobby to see what had happened (I left my boyfriend in the hallway with our luggage). As I got to the front desk, the staff members were busy in their own conversations and quickly shuffled around to help me. I asked them whether a bellman was being sent up, as I had called 10-15 minutes ago for one. One of the ladies said, “Oh my gosh, I forgot! So sorry, let me send someone up now.” Wow. They were so caught up chatting that they forgot to put in my request, meaning my boyfriend had to wait another 10 minutes for someone to get up there because the valet attendant was also the bellman, and he was already out getting a car.
That last experience really left us with a bad taste for the hotel unfortunately, as we had already overlooked and excused the other times we had to wait around on the staff.
I always hate to have to write anything negative about a stay, but I also have to be very transparent. I wouldn’t want someone to be treated how we were nor spend their money on a stay they were not satisfied with (as we did).
While Kimpton is always a pleasant choice, this was one that I cannot 100% fully recommend.
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